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How lotery Handles Your Personal Data

At lotery, we take the privacy of every account holder seriously — this page sets out exactly what data we collect, why we collect it, and how you…

Data collected with your consentUPI, Paytm, PhonePe transaction records protectedRight to access your data anytimeCookie controls in your account settingsContact us to request changes or deletion
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lotery How lotery Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your personal data, or need to raise a concern about how we have processed your…

Email Privacy Team Send your data request or privacy concern directly to our dedicated privacy address. Include your registered account email so we can verify your identity and locate your records without delay.
Live Chat Support Open the chat widget on lotery.vip and select 'Account and Privacy' from the menu. Our agents are available seven days a week and can escalate data-access requests to the privacy team on your behalf.
In-Account Help Centre Log in to your account, head to Settings, and find the Privacy section where you can submit a structured data request form. Responses are sent to your registered email address within the stated timeframe.
HOW WE PROTECT YOUR DATA

Our Data Handling Commitments to You

Every data protection measure we operate is designed to be concrete and verifiable rather than a vague promise.

Data Collection

We collect only the data needed to operate your account — your name, contact details, payment method identifiers such as UPI handles and Paytm wallet IDs, and your session logs. No data is collected beyond what serves a clear account function.

Cookie Controls

lotery.vip uses essential cookies for login sessions and optional analytics cookies to understand how the lobby is used. You can turn off non-essential cookies at any time through the Cookie Preferences panel in your account settings without losing access to core features.

Account Security

Your account is protected by encrypted password storage and optional two-factor authentication. Session tokens expire after a period of inactivity, and any new device login triggers an email alert to your registered address so you are always aware of access.

Data Retention

Transaction records — including UPI, Paytm and PhonePe payment history — are kept for the period required by Indian financial regulations. Account profile data is retained while your account is active and deleted within 30 days of a confirmed account-closure request.

Third-Party Sharing

We share your data with payment processors, identity-verification partners and fraud-prevention services only when required to complete a transaction or meet a legal obligation. Each partner is contractually bound to use your data only for the stated purpose.

Your Rights and Requests

You have the right to access a copy of your personal data, correct inaccuracies, request deletion, and object to certain types of processing. Submit any of these requests through the in-account privacy form or by emailing our privacy team; we respond within 72 business hours.

Frequently Asked Privacy Questions

The questions below cover the data rights and privacy practices that account holders on lotery.vip ask about most often. If your question is not listed here, reach out through the support channels on this page and our privacy team will respond with a specific, documented answer.

We collect your full name, email address, mobile number, and the payment identifiers you use — such as your UPI handle or Paytm wallet reference. We also log your IP address and device type for security and fraud prevention purposes during each session.

Payment identifiers such as UPI virtual payment addresses and PhonePe references are stored in encrypted form and shared only with the payment processor required to complete your transaction. We do not store your full bank account number or card number on our servers.

Yes. Submit a data-access request through the Privacy section of your account settings or email our privacy team directly. We will compile your data into a readable format and send it to your registered email address within 72 business hours of verifying your identity.

Open a deletion request through your account settings or contact live chat and select 'Account and Privacy'. Once your identity is verified and any pending transactions are settled, your profile data will be deleted within 30 days. Transaction records required by Indian financial regulation are retained for the legally mandated period.

We use essential session cookies to keep you logged in and optional analytics cookies to understand how the lobby is navigated. Non-essential cookies can be switched off in the Cookie Preferences panel inside your account settings; this does not affect your ability to deposit, play or withdraw.

Access to your data is restricted to staff members who need it to operate your account — such as support agents and fraud analysts. All internal access is logged and audited. We do not permit marketing teams or third-party advertisers to access individual account records without your explicit consent.

Contact our privacy team immediately via email or through the in-account help form. We will acknowledge your concern within one business day and investigate the matter formally. If you remain unsatisfied after our response, you may escalate to the relevant data protection authority under applicable Indian law.

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